Computer problem - no sound!!

Published on October 12, 2012 By kona0197 In Personal Computing

Got quite an issue here on my hands. Computer will not play any sound. Under device manager the sound card is listed and Windows says it's working properly. Yet under sound in control panel it says no audio device. How can I fix this? I have tried installing the proper driver from my computer maker's website and I even tried system restore. Nothing has worked. Before I reinstall Windows I thought I would seek help first.

Thanks!

Comments (Page 2)

doortech1

on Oct 12, 2012

what os are you using? should be a use this device selection under one of the properties selections.

kona0197

on Oct 12, 2012

doortech1

reply 14

heck the hardware tab,any selections there

Sound

kona0197

on Oct 12, 2012

doortech1

reply 16

what os are you using? should be a use this device selection under one of the properties selections.

Windows XP Home Edition 32 bit

LightStar

on Oct 12, 2012

Do a System restore back to a time just before you installed the new drivers kona. If it started after you installed new drivers, then that is evidently the issue.

doortech1

on Oct 12, 2012

kona0197

reply 18

Quoting doortech1, reply 16what os are you using? should be a use this device selection under one of the properties selections.

Windows XP Home Edition 32 bit

will it give you a selection under the hardware tab, not the audio?if so , is audio device listed? if so, click on it, at the bottom should be a enable this device choice. Sorry if you already know and tried this.

doortech1

on Oct 12, 2012

wondering also, did you go to add remove programs, to remove the realtech stuff, then delete the folder manually, run something like cc cleaner, then reboot and reinstall drivers?

kona0197

on Oct 12, 2012

Guys thanks for the help. I tried another system restore like the Doc suggested and sound is back.

Wizard1956

on Oct 12, 2012

kona0197

reply 22

I tried another system restore like the Doc suggested

LightStar

reply 19

Do a System restore back to a time just before you installed the new drivers kona

kona0197

on Oct 12, 2012

Must have overlooked your post Wizard, sorry!

RedneckDude

on Oct 12, 2012

Kona, what you need to do is look up the drivers for your PC on the MFGR. site. Download the AC'97 driver. It is what you need. The realtek HD driver is a seperate driver.

RedneckDude

on Oct 12, 2012

OOPs

kona0197

on Oct 12, 2012

Working fine with the Realtek HD drive.

doortech1

on Oct 12, 2012

glad you got it, wish I could have been more help. Way to go wc support team..

kona0197

on Oct 12, 2012

Yes, thanks to everyone for the help. Much appreciated!!

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