Published on January 2, 2015 By kona0197 In Personal Computing

So on the machine I use everyday I have an issue. I use Chrome. When in Chrome, I get constant redirects and popups. 

I have tried the following with these results:

AVG full scan - clean
MSE full scan - clean
Malewarebytes - clean
Superantispyware - clean
Spybot - clean
ADWcleaner - clean
Hitman PRO - clean

The popups and browser hijacks have to be some sort of virus. But all of these say the machine is clean??? 


Comments (Page 2)
on Jan 03, 2015

Philly0381

safe mode

That is what i wrote in #10 
benmanns

1. If the system is not booting normaly anymore (BKA/GVU trojan) Any other problems it is highly suggested that you load windows in safemode

But with No details or any more information to the issue you can only suggest steps in hope to resolve and eliminate the issue.
While resolving the problem would be way easier if proper information would be provided.

I was waiting for a reply of Kona but without any reply there is either no help wanted or the problem has been solved.

Also problems like these would not be an issue if proper protection would be used, this may sound harsh but in most cases it is the truth.
I have repaired enough computers in my years where trials had been installed that had run out of testing time for years where no updates had been done, or no users with no protection software at all, since it seemed to slow down the computer, therefore it had been easier for certain individuals to uninstall and run the computer without it. With breaking results.
 

on Jan 03, 2015

kona0197

I can't wipe the computer, it's not mine.

Now, what I'd suggest is to seriously look for another occupation other than ineffectually attempting to fix computers other than your own.

Like most things it's entirely 'fair game' to waste your life screwing up/with your own computer [I do it all the time] but it's a case of the blind leading the inept to take on something beyond your own capabilities....

on Jan 03, 2015

Just in case someone else hasn't mentioned these methods:

http://malwaretips.com/blogs/remove-browser-redirect-virus/

 

 

on Jan 03, 2015

http://www.bleepingcomputer.com/download/junkware-removal-tool/

 

 

BleepingComputer Review:

Junkware Removal Tool is a security utility that searches for and removes common adware, toolbars, and potentially unwanted programs (PUPs) from your computer.  A common tactics among freeware publishers is to offer their products for free, but bundle them with PUPs in order to earn revenue.  This tool will help you remove these types of programs.

Junkware Removal Tool has the ability to remove the following types of programs:

  • Ask Toolbar
  • Babylon
  • Browser Manager
  • Claro / iSearch
  • Conduit
  • Coupon Printer for Windows
  • Crossrider
  • Facemoods / Funmoods
  • iLivid
  • IncrediBar
  • MyWebSearch
  • Searchqu
  • Web Assistant

When run, Junkware Removal Tool will remove all traces of these programs including their files, Registry keys, and folders.

on Jan 03, 2015

I was also going to recommend BleepingComputer if all else fails. They are the only site that was able to help me when I had a virus I could not remove. The best thing is all services are free. http://www.bleepingcomputer.com/

on Jan 03, 2015

Uninstall Chrome, run a reg cleaner, reinstall Chrome and tell it to NOT keep your old settings. If you can't do that and/or have no Admin privileges, you're pissing in the wind and you are wasting your time, and ours.

In the future, if you want to run Chrome on some rig other than your own, I suggest putting PortableApps on a flashdrive and use the portable version.

on Jan 04, 2015

Now, what I'd suggest is to seriously look for another occupation other than ineffectually attempting to fix computers other than your own.

Like most things it's entirely 'fair game' to waste your life screwing up/with your own computer [I do it all the time] but it's a case of the blind leading the inept to take on something beyond your own capabilities....

 

Amen.  Seriously....

 

Also kona if you are indeed 'repairing' someone else's system learning the system registry and how to effectively navigate/modify it would be invaluable.  Many software related issues (ie. software not behaving as it should etc. etc.) can either be completely fixed by editing/adding/modifying/removing a registry entry or at least you'll be pointed in the right direction for a fix.  Of course you should never go spelunking around in a system registry unless you know what you're doing and unless you are willing to accept responsibility for any/all potential results.

on Jan 04, 2015

the_Monk

Of course you should never go spelunking around in a system registry unless you know what you're doing and unless you are willing to accept responsibility for any/all potential results.



Why not I´ll ask?
As long as it is your own system and you made a backup it will be the way to learn it. 
 

on Jan 04, 2015

 

benmanns,

I'm sure you can appreciate that part of my post was a bit of a disclaimer and/or warning especially since it appears that the system in question (regarding kona's OP) is not actually 'his'. 

on Jan 06, 2015

OK guys I think I have it handled. Ran all of the programs you mentioned and I guess one of them did the trick. Everything is back to normal. It's my Sister's computer. I no longer have one of my own so I use hers.

on Jan 06, 2015

What happened...I thought you still had the one given to you by neone6 and Vampothika...

on Jan 06, 2015

Yes, so I did. As far as I know it's still over at my now x girlfriends house. Got into a verbal argument with her that resulted in a restraining order. I'm not allowed to get anything of mine from the house per the judge's orders.

on Jan 06, 2015

I believe there's a way if a Sheriff/deputy or peace officer is present...but that might vary by state.

on Jan 06, 2015

I asked the Sheriff and they said no.

on Jan 06, 2015

You probably have to do it through the Court, then. Ask your lawyer.