Have you tried downloading the drivers and such directly from Intel?  That may resolve the issue.

Yes. I tried that yesterday. I uninstalled the HP video driver and installed the Intel driver. Nothing's changed. I still don't have access to the Intel video card control panel. I'm thinking about chucking this notebook in the river. Waste of money. 

 

If you do, I'd recommend your next one have discrete graphics from either AMD or Nvidia. Even lower end discrete would likely give you much less hassle. Of course then you may start running into the issue people seem to have where the game/software will always try to use the onboard graphics rather than the better, discrete chip. Guess that is computer life

usually (?) you can set it to disable the onboard automatically in bios when a discrete is installed.

is the intel control panel link not available on right mouse click context menu?

Kinda hard to use anything but onboard card because it's a laptop....

i know. that was referring to the integrated gpu taking preference over discrete card comment.

Yep, that is how it is supposed to work. You'll find the internet is full of tales where that does not happen as it should.

I'm confused. How would I use anything but the onboard card on a laptop? I can't install another card, that's not how it works...

kona0197 check the video card latest driver from HP.  If HP provided you with an Update Assistant program use that.

I have found with HP computers getting the latest Drivers from HP worked best for me.

 

Reduce your screen settings 1074x768.  It just does not have the FPS for most games.  It also wants system memory since it has no dedicated memory.

 

A Ryzen 5 for mobile with its Vega graphics and about 12 GB system memory or more would do ya right and not cost a lot.  I have seen good ones going for $500 on sale at Xmas.

ok there are two ways a computer uses graphics. Remember, next to the processor the motherboard is everything. First is integrated graphics, which is built into the motherboard. The second is a video card on the expansion slot. Now days integrated graphics are good. You will almost always choose and, or GeForce for graphics cards, but only if you choose this option when you buy the computer. A few ideas about your delima. First see if you have a full screen option on every game you are trying. If that doesn't work you can try changing the resolution on each game. If that doesn't work try the program forfrunning old games on Windows option. You will probably have to Google thist unless some one else chimes in. It's been to long since I've done it to remember how. One time I had to lower my graphics memorey to play freelancer on my calendar omputer. To good of graphics for the game in bios.

If you Chuck the laptop can I have it.

I think you only have integrated graphics.

Laptops don't have expansion slots. 

you mean expansion slots you can use. My laptop came with a graphics card, because I ordered it that way.

Well $400 laptops don't have expansion ports. I'm stuck with Intel onboard graphics. 

Typically you can't add laptop graphics after you purchase like you can a desktop. But you can order it with better graphics options, like mobile versions of the Nvidia 1070. (likely better than that now, that was just what was available the last time I went looking)

I said "typically" because there is also the option of an external graphics card. Similar to external dvd drives, they just plug into the laptop via one of the ports on the side.  (of course not all laptops have the correct ports necessary)